Find answers to the most common questions about M2M Taxi SIMs

General FAQs

An M2M SIM card is used for sending and receiving data; not for voice and texts (although M2M Taxi SIMs can offer SMS bundles to your M2M SIM card solution).
M2M stands for Machine to Machine. M2M is driven by IoT (Internet of Things) and is the process in which two ‘things’ (connected devices) transfer data between them. This allows us to automate almost any process and eradicate the need for human interaction. M2M is used to enable services to your Taxi PDA. As a result, taxi dispatch systems benefit from being improved accuracy and productivity of business.

A Subscriber Identity Module (SIM) on a removable SIM Card securely stores the service-subscriber key (IMSI) used to identify a subscriber on mobile phone or mobile broadband.

No. Our roaming SIMs have no noticeable affect on phone battery life.
The M2M Taxi Roaming SIM uses all four separate networks (O2, Vodafone and EE – comprising Orange and T–Mobile) there is some additional cost, however we’ve kept this to a minimum, as a result you get the peace that your taxis will always stay connected for data dispatch.
APN stands for Access Point Name. It’s a setting on mobile phones that the phone’s carrier use to set up a connection (GPRS/3G/HSDPA/HSUPA) to the gateway between the carrier’s network and the internet.
A private APN (Access Point Name), provides a point of entry for your mobile device to connect to an IP network. The benefit of a private APM is that it enables secure communication into one private network for your employees and the ability to use your company’s applications and data whenever needed.
GPRS stands for General Packet Radio Service. It is a packet oriented mobile data standard on the 2G and 3G cellular communication network’s global system for mobile communications. It enables wireless Internet and other data communication.
3G stands for third generation, a mobile communications standard that allows mobile phones, computers, and other portable electronic devices to access the Internet wirelessly. 3G networks allow users to send and receive bandwidth-intensive information such as video, video conferencing, high quality audio and web data on-demand, virtually anytime and anywhere.
4G is the fourth generation of mobile phone technology. A superfast, high capacity network which makes doing things on your phone seem instant. It enables mobile broadband with faster speeds, as 4G+ enabled phones can receive data from multiple bands in the 4G spectrum.

Questions on our SIM Management Platform - Cisco Jasper

Cisco Jasper’s IoT connectivity management platform gives you the ability to manage Internet of Things connected devices, increasing efficiency & revenue.

We provide a  range of training programmes;

  • On-site training
  • Online training
  • Instruction manuals

Talk to your account manager to identify what is best for you.

Payment terms are strictly 30 days from date of invoice. We encourage all customers to set up a Direct Debit mandate.
Yes, we can offer you data pooling. Please contact your account manager for details.
This depends on the network to which you attached, but the vast majority of our billing increments are 1KB.
24 Months from activation then the SIM can be cancelled at any point.
Line rental is charged monthly in advance and usage a month in arrears.
Yes, there are three levels of watchdogs and alerts you can choose, and these are set by either data quantity used or cost. At the point each watchdog alert is reached, customers can decide what to do with the SIM, and whom is notified about the threshold being crossed.
Our standard Service Level Agreement is available via your contact at M2M Taxi SIMs.

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